This book’s unique framework substantiates and demonstrates key competencies that define the chief online learner officer (COLO)’s role and enable advancements in online and digital higher education. Featuring more than 50 contributions from higher education leaders including chief information officers and university presidents, this UPCEA-endorsed guide offers practical strategies and comprehensive guidance for both current and aspiring COLOs. The guide is full of significant examples of institutions leveraging online learning to grow and respond to growing demands for flexibility.