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  2. How to Use Chatbots and Intelligent Systems to Provide 24/7 Tutoring to Students

How to Use Chatbots and Intelligent Systems to Provide 24/7 Tutoring to Students

A robot hand typing on a laptop

How to Use Chatbots and Intelligent Systems to Provide 24/7 Tutoring to Students

Date: Monday, October 26, 2020

Time: 1:00 p.m. - 2:00 p.m. (Eastern Time)

Recording Link
Presentation Slides

The key to the student experience is “presence”:

  • The presence of the student;
  • The presence of an instructor; and
  • The presence of challenging learning resources.

As instructors shift from a content-focused learning model to one which is more engaging for students, students more questions and require more support.

Chatbots and intelligent tutoring systems can support students and instructors by offering 24x7 advice and information. They are increasingly used by colleges and universities to support teaching, student services, registration and recruitment. Whether using IBM Watson, Google’s DeepMind or other software, artificially intelligent agents and avatars are finding their ways onto  phones, tablets and desktop to support students.

In this interactive webinar, we examine:

  • The current state of artificial intelligence (AI)-enabled chatbots
  • Examples of how they are used in colleges and universities, both in a variety of registration and recruitment activities and in tutoring
  • Advanced examples of chatbots supporting learning
  • “What’s next?” for intelligent tutors

Your Takeaways

By the end of this webinar, you:

  • Have an overview of the current use of chatbots in colleges and universities
  • Understand what it takes to “train” and “deploy” an intelligent tutor
  • Know what it costs in terms of staff time and money
  • Realize the potential of chatbots and avatars are in terms of course design and interactivity
  • Are clear on the limitations of these technologies at this time

Tags: Chatbots Artificial Intelligence Educational Innovation

Host:

Dr. Stephen Murgatroyd
Chief Innovation Officer, Contact North | Contact Nord

Dr. Murgatroyd has over thirty years’ experience in teaching online as well as developing online courses and programs and helping students at the undergraduate and graduate levels succeed.

He is a psychologist who has focused his work on resilience and adaptability, both for individuals and organizations. His most recent book is Beyond Resilience: From Mastery to Mystery – A Workbook for Personal Mastery and Change. He teaches online for Athabasca University, University of Toronto and University of Alberta.

He designed, developed and implemented the world’s first online MBA as Executive Director, Centre for Innovative Management at Athabasca University.

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Provincial Land Acknowledgement

Contact North | Contact Nord respectfully acknowledges that our work, and the work of our community partners, takes place on traditional Indigenous territories across the province.

We are grateful to be able to work and live in these territories. We are thankful to the First Nations, Métis and Inuit people who have cared for these territories since time immemorial and who continue to strengthen Ontario and all communities across the province.

 

Contact North | Contact Nord is a not-for-profit corporation funded by the Government of Ontario.

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