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Top Cited Paper (past 5 years)
Procter, M., Lin, F. & Heller, B. (2018). Intelligent intervention by conversational agent through chatlog analysis. Smart Learning Environments, 5(30). Available at: https://link.springer.com/article/10.1186/s40561-018-0079-5
2nd Top Cited Paper (past 5 years)
Heller, B. & Procter, M. (2019). Visual Information Effects and Conversational Agents: Less is More. Proceedings at E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education, Nov 4, 2019, New Orleans, USA. Available at: https://www.learntechlib.org/p/211167/
3rd Top Cited Paper (past 5 years)
Procter, M., Heller, B. & Lin, O. (2017). Assessing the impact of intelligent interventions by conversational agents: Implications for pedagogical agent design. In Dron, J. & Mishra, S. (Eds.). Proceedings of E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education (pp. 649-653). Vancouver, British Columbia, Canada: Association for the Advancement of Computing in Education (AACE). Available at: https://www.learntechlib.org/p/181242/