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Tool Spotlights

Packback – AI-Powered Discussion

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A Solution to the Challenge Instructors Face

Packback helps educators manage and elevate the quality of online class discussions — often a challenge in asynchronous or large online courses — by incentivizing inquiry and critical thinking while providing guided, real-time feedback.

Meet Packback

Packback is an AI-driven online discussion and writing platform that gives students formative, real-time feedback on their questions and responses, uses AI to moderate participation, and nudges inquiry, curiosity and higher-order reasoning.

In the Classroom

An instructor in a psychology course uses Packback Discussions for weekly topics, for example. Students post open-ended, curiosity-driven questions and respond to peers. The platform uses AI to guide students to improve clarity, depth and relevance, while the instructor receives analytics on participation and engagement.

Why It’s Useful

Packback continuously improves student engagement and writing quality, with built-in AI coaching, “curiosity scores,” and originality tools that foster critical thinking and elevate discourse while saving time for instructors.

What to Watch Out For

AI moderation may occasionally misinterpret tone or context, leading to unwarranted flags or feedback that needs instructor oversight.

Give It a Try

  • Link: https://packback.co
  • Cost: Institutional licences or individual student purchase (approx. $25–$35 per term; see institution for details)
  • Quick experiment: Set up a sample discussion and prompt students to post questions, then analyze the “curiosity score” and AI feedback versus standard LMS discussion boards.