Agasisti, T. & Bowers, A.J. (2017). Data Analytics and Decision-Making in Education: Towards the Educational Data Scientist as a Key Actor in Schools and Higher Education Institutions. In Johnes, G., Johnes, J., Agasisti, T., López-Torres, L. (Eds.) Handbook of Contemporary Education Economics (p.184-210). Cheltenham, UK: Edward Elgar Publishing.
For those new to the ways in which analytics can be used to shape policy and administration / management, this chapter is a significant resource. It both introduces the work and the possibilities, but also takes a reflective critical approach. Clearly written, the chapter has both concrete examples of this work (both for K-12 and higher education), as well as a catalogue of cautions.